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Privacy Policy

This privacy policy sets out how GoodHousekeeper uses and protects any information that you give us when you use our website ''.

GoodHousekeepe is committed to ensuring that your privacy is protected. Should we ask you to provide certain information in order to facilitate the services available through our website, then you can be assured that it will only be used in accordance with this privacy statement.

GoodHousekeeper may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  1. name and job title
  2. contact information including email address and telephone number
  3. demographic information such as address and postcode
  4. other relevant business details in case of domestic staff and service providers registration

What we do with the information we gather

We need this information to understand your requirements and provide you with a better service.
By registering your details on the website, you agree to be contacted by via email, telephone or post, with relevant information about the services on our website.
Job poster's contact details are given to Domestic Staff or Service Providers only at the request of the Job Poster.

Domestic staff or Service Providers agree that their contact details may be shared with any Job Posters that they have been in contact with. By expressing interest in a job, Domestic Staff or Service Providers agree for their contact details to be forwarded to the Job Poster.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We do not publicly display any contact details or other sensitive information on our site.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Data Controller, GoodHousekeeper, 15 Orchard Way, Horsmonden, Tonbridge, Kent, TN12 8LA.

Our security procedures mean that we may ask for proof of your identity before we will disclose information about you, or to you, be this via email or over the telephone.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.